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Refund and Returns Policy


The roads less taken has a No Returns or Refunds Policy for Tours

Effective Date: 1\1\2024

Thank you for choosing The Roads Less Taken for your travel experience. Before booking a tour with us, please carefully read and understand our No Returns or Refunds Policy. By booking a tour with The Roads Less Taken, you agree to abide by the terms and conditions outlined below:

  1. Booking Confirmation:
    All tour bookings made with The Roads Less Taken are considered final and confirmed only upon receipt of full payment. No reservations are guaranteed until payment is received in full.
  2. No Returns or Refunds:
    The Roads Less Taken operates on a strict no returns or refunds policy. Once a booking is confirmed and payment is received, no refunds or returns will be provided, regardless of the circumstances.
  3. Cancellation Policy:
    As a part of our commitment to providing high-quality tours, we discourage cancellations. In the event that you need to cancel your reservation, please be aware that no refunds will be issued.
  4. Exceptional Circumstances:
    The Roads Less Taken understands that unforeseen circumstances may arise. In truly exceptional cases, such as documented medical emergencies or unavoidable travel restrictions, we may consider full or partial refund requests on a case-by-case basis. Such requests must be submitted in writing to theroadslesstaken@gmail.com along with supporting documentation.
  5. Tour Modifications:
    The Roads Less Taken reserves the right to modify or cancel tours due to unforeseen circumstances, including but not limited to weather conditions, natural disasters, or insufficient bookings. In such cases, customers will be provided with alternative options or may choose to transfer their booking to another available date or tour.
  6. Customer Responsibility:
    It is the responsibility of the customer to carefully review the tour details, inclusions, and terms before making a booking. Ensure that you have selected the correct tour package, dates, and any additional services required.

By proceeding with a booking, you acknowledge that you have read, understood, and agreed to The Roads Less Taken No Returns or Refunds Policy.

If you have any questions or concerns regarding our policy, please contact our customer service team at +61439901017 or theroadslesstaken@gmail.com

Thank you for choosing The Roads Less Taken for your travel experience.

Sincerely,

Glen Baker
General Manager